MUG Enterprise’s Interceptor Solution Now Rated “Avaya Compliant”!
Release Date: 12/14/2012 – 12:00pm
MUG Enterprise, a leading consulting firm, today announced that its Interceptor application is compliant with key contact center solutions from Avaya, a global provider of business collaboration and communication solutions. The Interceptor application helps businesses stay compliant with Federal laws concerning outbound-calling contact centers by identifying whether a number is a landline, cell phone, or VOIP. The application is now compliance-tested by Avaya for compatibility with Avaya Proactive Contact 5.0.