Vendor Management

­Setting up a new call center or out-sourcing one?

Whether it’s across town or in another hemisphere, we have experience in selection, due diligence, and complete startup, including the Philippines and India. We understand the level of importance these decisions are for you and your customers. That’s why we take the reverse organizational chart­ – putting your customer at the top­ – so the transition is as seamless as possible. Our extensive experience in this area starts with Fortune 50 companies and continues on down with one common critical factor: maintaining customer service!